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SoundSyncAudio software platform

Guide

Promo Codes

Configure eligible products, discount rules, limits, and dates in the supported promotion tools.

Prepare the code

Choose the supported code offer, relevant products, discount rule, active dates, and usage constraints. Check conflicts before publishing: an already-used code configuration cannot be treated as a distinct offer simply by creating another draft.

Offer stacking depends on the configured policy. Automatic stacking is not a universal default. Test an eligible product, an ineligible product, and the intended customer checkout.

Keep the paid floor

Paid products, subscriptions, and bundles must remain at least $9.99 after discounts, before tax. Free claims follow the redemption model rather than a discounted paid checkout.

Review preview and checkout backing before advertising. A saved promotion record is not by itself proof that every proposed offer type is accepted by checkout. Inspect performance using the same product and date scope as the campaign.

Subscription promotions are a distinct offer

Use the dedicated subscription-promotion type for supported standalone, access, or keep-your-products subscriptions. Ordinary promo codes target one-time purchases. The subscription discount applies to the initial payment only; renewals use the regular list price. Final paid offers must still meet the $9.99 floor.

Purchase rewards are coupons, not stored money

The Purchase Reward option within Promo Codes can issue a unique customer-specific coupon shown in the customer's account. Its redemption count and eligible purchase are limited by the offer. It is not a stored-value gift card or a cash balance.

New minimum-spend rules use $9.99. An older higher threshold is preserved as a read-only legacy value. Minimum spend is an offer condition, separate from the minimum final price of each supported paid checkout offer.

Check how offers combine

Review supported stacking, eligible products, scheduled-deal overlap, and checkout mechanics before publication. A campaign drafted from a deal remains a draft. Recovery or reconciliation of an interrupted promotion does not broaden its eligibility or automatically send marketing.